Solutions - Business Intelligence
Alemba have developed a BI Dashboard that can sit across any number of data sources and analyse information from these sources. Whether you have a single source of information or many, the BI Dashboard lets you filter, drill-down and sift through your information with a quick, on-the-fly technique. It is not like traditional static reports where you have to run the report, view some information, change a parameter, go back and run the report again. In addition all the source data is held in memory on the BI server making the performance extremely fast.
The screenshot below shows some typical graphs that have been obtained by linking an ITSM application with some information stored in Excel spreadsheets.
This is the perfect solution for organisations who may run more than one ITSM system in different departments and want to get consolidated metrics.
