Customers - Overview
At any time, Alemba are working on a number of customer projects. The following are some examples of the kind of work that has recently been delivered to UK customers.
- Top 10 UK Law firm – review Incident Management processes for field technicians, suggest enhancements to PDA interface to facilitate these changes, oversee ITSM software upgrade
- Nationwide Estate Agents - development of Property Search Portal with full Project Management, Testing and Documentation services
- Satellite Media company – review internal Service Management processes, sanity check ITSM supplier bids, advise on implementation project plan
- ITSM reseller – Application implementation and delivery assistance.
- Logistics/Shipping company – pre-purchase advice, major portal development and process workflow design & implementation
